Customer Testimonials

Reviews from my customers

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27 Comments

  1. Felicity Gaughan

    Hi Chris,

    Thank you for an extremely thorough and informative survey report which arrived promptly. It included lots of photos which were extremely useful.

    Will definitely recommend and ask for your advice in the future.

    Reply
  2. Hilary Faulkner

    Hi Chris
    Thank you very much for your prompt response and thorough report. I would definitely recommend you to family and friends.

    Reply
  3. Sam

    Super thorough and quick. Couldn’t ask for more when buying a house right? No stress, everything was super clear with lots of pictures. Chris was very good at communicating with us when we reached out. Would definitely use again and recommend.

    Reply
  4. Rachael Jones

    Recommended Chris through the estate agents, he promptly responded with a very reasonable quote.

    Very thorough and detailed report. Received a lot quicker than initially quoted.

    Fantastic service from start to finish.

    Thank you, Chris.

    Reply
  5. Victoria Cotter

    A really thorough HBS level 2 report which was clear and easy to read. The report has given me confidence in my purchase prior to exchanging contracts which is exactly what I was hoping for. Chris also took the time to check a query I had from one of the searches in advance of the survey for which I was also grateful. Chris offers a professional and personable service and I wouldn’t hesitate in recommending him. Thank you, Chris.

    Reply
  6. Hannah Brown

    Very thorough and swift report with clear summaries and recommendations. We received the report much quicker than anticipated.

    Would highly recommend!

    Reply
  7. Stephen Nicolaides

    Many thanks Chris for the full survey, it will prove very useful now and going forward as a schedule of works.

    The report is thorough but easy to read and understand.

    Thanks for fitting in with our timescale and for the speed in which you prepared the report, I’ll have absolutely no hesitation in recommending you.

    Reply
  8. Jackie

    So impressed with the amount of detail and effort Chris put into carrying out the survey.

    Report came through so quickly, excellent value to get peace of mind.

    Would definitely recommend Chris to anyone needing a Homebuyers survey.

    Reply
  9. FY

    Hello Chris

    Thank you for your great work. You are professional and knowledgeable. And the report so comprehensive and thorough. I would definitely recommend you to my friends who needs building survey service.

    Thank you again.

    Reply
  10. Jack Smith

    Hi Chris,

    Thank you very much for your prompt and very thorough survey. We appreciate your attention to detail and it has been a big help in our house purchase process. We’d happily use your services again and are happy to recommend you.

    Best wishes.

    Reply
  11. Graham Harrison

    Hi Chris,

    Thank you for carrying out the survey so efficiently and to a very high standard . I was really impressed with the thoroughness of the report, the photos were especially good as they provided a good visual on the points being highlighted in the report . A very easy to understand format but comprehensive. The report was issued quickly and I was really impressed with the service and will definitely use again and recommend to others “Job very well done” – thankyou

    Reply
  12. Lauren

    Huge thank you for the report you produced for us. It’s so incredibly informative and you have provided so much detail that I feel we wouldn’t have got had we used a different surveyor. The pictures of the roof were a great bonus that we weren’t expecting.

    You have certainly given us piece of mind over the house we’re in the process of buying!

    Thanks again!

    Reply
  13. Suzy Andrews

    Booking the Homebuyer Survey with Chris was simple and seamless. We were most impressed by the depth of the report which was sent promptly. The report itself is easy to follow and comprehensive, with clear photos of all issues raised. We’re entirely impressed on every level and would not hesitate to recommend Chris to our family and friends.

    Reply
  14. Bhawika Rai

    Appreciate your attention to details and the photos are a plus point.
    Thank you for your thorough report and advise.
    Communication and response time was very prompt.
    Will definitely recommend you to my friends and family.

    Reply
  15. Jon Isaacs

    Hi Chris, just wanted to say a big thank you for the surveys – exemplary work! Particularly want to commend your patience with our questions!

    Reply
  16. Graham Shannon

    Chris,

    Thanks for a brilliant professional survey report.

    Regards

    Reply
  17. Lauren Muir

    Were you happy with your survey: We are very happy with our survey and the entire process of having a survey done with Chris at ICC. As first time buyers purchasing an older property, we wanted to ensure that our survey identified any potential issues. Chris was incredibly helpful and very patient, and gave us the option of including estimated costs for any repairs within our report, which we found extremely helpful. He sent over a sample survey so we knew what to expect and the survey results are really easy to understand and work through, which was also very important to us given that this is our first experience of having a survey done.

    Was there anything that was not covered: Everything was covered in great detail

    Was your surveyor helpful: Chris was incredibly helpful throughout the entire process and has been very responsive at all times – we had some questions after we received our report and he got back to us so quickly.

    Did you get your Survey promptly: We received our survey back within 48 hours of having it done and received prompt, detailed replies to all of our questions and concerns throughout the entire process.

    Would you recommend Impact Construction to your friends and colleagues: I would definitely recommend ICC and will definitely use them myself for any future surveys!

    Reply
  18. Julie

    Excellent service Chris was thorough and the report was done promptly . Would highly recommend

    Reply
  19. Mark Valdez

    Thank you for your wonderful service!

    You were easy to approach especially when asked to investigate specific concerns.

    The report was produced quickly and thoroughly. The follow-up advice and communication was great.

    Reply
  20. Marion

    Chris, thank you so much for a very thorough and professional report on the barn conversion we hope to purchase.
    Marion

    Reply
  21. George Eynon

    I was very happy with the survey.
    It found some roof problems that required repairs, costing several times the survey fee so that was worthwhile.
    Chris was clearly knowledgeable and easy to deal with. The survey was delivered promptly and dealt with the issues clearly. I would certainly recommend Chris.

    Reply
  22. Rob Coates

    We contacted Chris to carry out a home buyers report prior to buying our first house. From beginning to end communication and information provided was fantastic. The report we received was very thorough and provided us with a very high level of knowledge of the property before moving in, as well as helping with our confidence in the purchase. I have since used the information to carry out maintenance and make home improvements such as energy efficiency.

    I was very impressed with the service we received and would certainly recommend Chris to other homebuyers.

    Reply
  23. Jodie

    Thank you Chris for your very thorough report, great response times and advice. Great communication from start to finish.

    Thanks

    Reply
  24. Keith Reed

    Excellent work and impressively thorough – I’ve used many surveyors in the past and none were even close to being as detailed and conscientious as you were so thank you so much for the hard work.

    Much appreciated!

    Keith

    Reply
  25. Mr Brian Hills Mrs Ann Hills

    Hi Chris thank you for a very thorough report on the house we intend to buy.
    You were very quick to reply.
    Made something that I thought was going to be difficult very easy.
    We will definitely recommend you.
    Thank you.

    Reply
  26. Scott Taylor

    Hi Chris

    Thank you very much for the comprehensive report supplied on our new property, the prompt response and good communication throughout.

    Would recommend your services to anyone looking for a Building Survey and will definitely use your services again if needed in the future.

    Reply
  27. Sabina Gurung

    Hi Chris
    Thank you very much for you very quick and thorough report . You are very approachable and very good at quick responses and advice . I would definitely recommend you to my friends and families .
    Thank you again .

    Reply

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More Customer Feedback

Hi Chris,

Thank you very much for the report. 

It’s really comprehensive, and the photos are great. I am visiting the property again tomorrow, so if there’s anything I need to clarify I will get back to you.

Otherwise thank you for a really good service.

Kind regards,

Wendy | May 2021.

Hi Chris,

Many thanks for the below report. 

We are happy with your findings and would just like to thank you for being approachable throughout this process and not to mention extremely quick with getting the report back to us. 

If you take any reviews via website or google please let us know and we would be more than happy to help in anyway we can and will definitely be recommending your services to our friends and family who are going through the purchasing process too!

Many thanks again

Jas & Dharminder | April 2021

Chris, 

Thank you so much. It’s a very thorough report and hugely helpful. I don’t have any specific queries and mainly highlighted aspects we anticipated. On the whole encouraging feedback, thank you. 

Andrew Keightley – Feb 2021

I am so sorry, I have been meaning to message all week to say thank you so much for the really clear and comprehensive report. It has been really helpful in giving us a bit more clout in getting some of the snagging issues sorted out ahead of exchange and reassuring that there have been no major concerns flagged up. We were also really impressed by the speed of the report being produced. Will recommend you if we know of anyone moving.

Thanks again,

Jenny Griggs | Jan 2021

As project architect, I have been working closely with Chris Seal on Trowbridge Museum since May 2019. This has been a logistically demanding and complex project with a tight programme. As Contracts Manager for Beard Construction, he has lead by example. He is a loyal, dedicated and professional individual who has been a key member of the team, being responsible for client liaison, project and progress reporting and attending regular design management meetings. He has overseen the project from start to completion and been very proactive in meeting the challenges that have arisen. Chris is very approachable, hands on, and a real team player. I would have no hesitation in working with him in the future.
George Tasker

I have known and worked with Chris for over 20 years in various roles and companies and can say that he is a very knowledgeable and dedicated member of any team. His expertise on design, methodology and construction techniques is one of the best in the industry and can turn his hand to any sectors of a business, whether this is on large scale projects or small-scale ones. I have first-hand experience of Chris’ successfully managing of projects of any value and complexity and throws himself 100% into anything he takes on, but also manages to delegate with accuracy with continual back-up to individuals in order to successfully deliver all that he takes on.

He wholeheartedly throws himself into the detail of any project and can give sound advice and confidence to those around him when dealing with either client, contractor or even the individual tradesman. Chris can cope with any situation and will not tire under he has mastered the problem and found a suitable solution driving this attitude through the team. His presence of leadership brings people alongside him, but does it is a gentle manner creating an air of authority through respect and knowledge.

Any employer should welcome and be proud to have Chris as part of their team having the confidence that Chris will deliver and be a valued and vital asset to their business.

Stephen King